Consumer / Homeowner Registration

Effective date: June 22, 2026 Homeowners can use Handshake to request help from home-service providers through a guided matching process. Information needed to register Homeowners may be asked for name, email address, password, phone number, project location, preferred contact method, and project details. Creating a request A complete request should include the service category, ZIP code, city or state when available, urgency, preferred contact time, licensing preference, and a clear description of the work needed. How matching works Handshake uses the request details to find providers who are approved, active, matched to the service category, and serving the requested ZIP code. Homeowners review one provider at a time and may accept the provider or ask for the next available match. Contact release Provider access to homeowner contact details is controlled by the lead acceptance process. Once contact details are released, the homeowner and provider communicate directly about the project. Homeowner responsibilities Homeowners should provide accurate information, respond to accepted providers in good faith, confirm pricing and scope directly with the provider, and use reviews honestly after work is completed. Privacy Homeowner information is handled according to the Handshake Privacy Policy.